Billing & Insurance Background
Flexible Payment Options

Billing & Insurance

Accessible Care with Flexible Payment Options

Our Commitment

Making Recovery Accessible

At HealX, we're committed to making your recovery process as smooth as possible—both physically and financially. Whether you've been injured at work, in a car accident, or are covered by private health insurance, we provide clear guidance and support every step of the way.

Our clinic accepts WSIB claims, Motor Vehicle Accident (MVA) claims, and offers direct billing for most extended health care (EHC) plans.

WSIB Claims Background

WSIB Claims

Workplace injuries

MVA Claims Background

MVA Claims

Car accident recovery

Direct Billing Background

Direct Billing

Extended health care

Quick Processing Background

Quick Processing

Fast claim handling

Workplace Safety

Injured at Work? We Can Help.

The Workplace Safety and Insurance Board (WSIB) covers employees who experience work-related injuries or illnesses. At HealX, we are a licensed provider of physiotherapy and rehabilitation services for WSIB patients.

What We Offer

  • Initial assessments and documentation

    Complete WSIB submission paperwork and assessments

  • Comprehensive treatment plans

    Tailored rehabilitation programs for your specific injury

  • Ongoing reporting

    Regular updates and communication with WSIB case managers

What You Need to Bring

  • Your claim number or WSIB reference
  • Date of injury
  • Name of your case manager (if assigned)
WSIB Coverage Background

WSIB Coverage

Licensed Provider

We handle all WSIB paperwork
Direct communication with case managers
Focus on your recovery, not paperwork
No upfront costs for approved claims
100%
WSIB Claims
Success Rate
Motor Vehicle Accidents

Recovering After a Car Accident

If you've been in a car accident, you may be eligible for physiotherapy, chiropractic, and massage therapy services through your auto insurance.

MVA Recovery

Specialized treatment programs designed specifically for motor vehicle accident recovery.

MVA Recovery Background

Direct Billing

To your auto insurer

Customized Care

For your specific injuries

Team Coordination

With medical & legal teams

Fast Processing

Quick claim approval

What's Included

  • Direct billing to your auto insurer

    No upfront costs, we bill your insurance directly

  • Customized treatment programs

    For whiplash, back pain, and soft tissue injuries

  • Coordination with your medical provider

    And legal team if applicable

Getting Started

  • Provide your claim number, adjuster's details, and accident date
  • Complete our intake form and consent paperwork
Direct Billing

Use Your Benefits Without the Hassle

We offer direct billing to most major Extended Health Care (EHC) providers, saving you time and upfront costs.

Providers We Work With

Sun Life

Direct Billing

Manulife

Direct Billing

Blue Cross

Direct Billing

Canada Life

Direct Billing

Green Shield

Direct Billing

(and many others – please check with our team)

Covered Services Include

Physiotherapy
Chiropractic
Massage Therapy
Orthotics and Braces (with prescription)

What You Need to Provide

  • A valid insurance card
  • Any referral or prescription, if required by your provider
Common Questions

Your Questions, Answeredb

Get answers to the most frequently asked questions about our billing and insurance processes.

1

Do I need a referral to use WSIB or MVA coverage?

No referral is needed, but your case manager may request one.

2

What if my EHC doesn't fully cover the treatment?

You'll only be responsible for the remaining balance after billing.

3

Can I use both WSIB and EHC at the same time?

No, claims cannot be split between WSIB/MVA and private insurance.

4

How do I know if my insurance offers direct billing?

Our team will check eligibility for you before your first session.

Contact Background
Get in Touch

Need Help?

Contact Us

Our friendly admin staff will walk you through the process, answer your questions, and help you access the care you need—hassle-free.

info@healx.ca+1 (905) 850-0002
7766 Martin Grove Rd, Unit 18
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